Safety in the Home

Home Improvements

Under the terms of your lease, you are obliged to notify us of any alterations or additions you wish to make to the premises. All requests must be put in writing to us. Please complete the attached home improvement request form and return to your Customer Relationship Manager. 

Home Improvement request form - General Needs 



AsbestosAsbestos materials can be found in most homes that were built before the year 2000. UK legislation requires landlords to identify asbestos containing materials (ACMs) only within ‘common areas’ of their properties and make a plan to manage the asbestos. There is no legal requirement to identify ACMs within domestic properties.

Equity's policy on asbestos is in line with the Government and Health and Safety Executive recommendations: to leave asbestos in place unless it is in an unsatisfactory condition or is likely to be subject to frequent disturbances, or if it can be removed as part of a repair, improvement or alteration.

For more information, read our useful Asbestos safety guide by clicking here








Fire Safety

Fire Safety In an emergency, please call 999.

Top tips to staying safe in your home:

  • Regularly check your smoke alarm
  • Make sure you have a working smoke alarm on each floor of your home
  • Book a visit from your local Fire and Rescue Service
  • Plan a safe escape

For more information, read our useful Fire safety guide by clicking here







Gas Safety

If you smell gas in youGas Safetyr home you should immediately take action and call the National Grid on 0800 111 999.

As soon as you move into your property, you will need to arrange payment for your gas services. If required, we can help you find your gas provider or arrange to get the gas supply tested.

As your Landlord we must by law make sure that an annual gas service and safety check is carried out on all gas-fired appliances in your home that we own. This includes gas fires, boilers, warm air units and water heaters.

For more information, read our useful Gas safety guide by clicking here                         









LegionellaAs your landlord Equity Housing Group wants you to enjoy your home at all times and we have a legal duty to ensure the property you are in is safe. One of our obligations is that we have assessed the home you live in is at a low risk of causing Legionnaires Disease to you, visitors and neighbours.

For more information, read our useful Legionella guide by clicking here        











Smart Meter

Smart MeterThis short guide for housing associations customers gives some information about smart meters, the rollout and how they can help you with budgetting and payment. 

Please remember if you have a smart meter fitted on your home, you will need to notify Equity, so we can include your meter in our annual gas safety checks. 

To read more about Smart Meters, click here










Tumble Dryer Safety

Do you have a tumble dryer in your home?

If you do, you should be aware that thousands are being recalled due to possible fire risk. These are a number of Indesit, Hotpoint, Swan, Creda and Proline dryers.

Please read the government advice to find out if your dryer is affected and follow the instructions.

If you have one of the affected models, you should not use it.

Thank you for taking the time to read this important information from the government.

If you think you have an affected model, please ring 0800 151 0905 (freephone).