Property & Assets forum:
This forum allows customers to hear about our responsive repairs service and offers customers the opportunity to discuss their experiences and pass on their feedback. In addition, customers will be given updates on ongoing and future planned investment works. This forum will usually be two hours long.
The dates for the upcoming Property and Asset Forums have been announced, and will be held at Armitt House, Cheadle Hulme on the following dates:
15 March 2018, 10am – 12pm
28 June 2018, 1pm – 3pm
8 November, 2pm – 4pm
Customer Services & Communications Forum
At this forum, customers will be able to discuss how they access our services, how they can contact us and the ways in which we communicate with our customers. This will include the different platforms that we use and how we evaluate the use of social media channels as well as looking at our website.
We will also review the amount of communication customers receive and the way in which it is received. This forum will usually be two hours long. The dates for the upcoming Customer Services & Communications Forums have been announced, and will be held at Armitt House, Cheadle Hulme on the following dates:
23 February 2018, 9.30am – 11.30am
10 May 2018, 5pm – 7pm
10 October, 1pm – 3pm
Attending a regional forum will allow customers the opportunity to meet with their dedicated team of colleagues who manage their area. Topics discussed at these forums will include our services, Anti-Social Behaviour, service charges and Retirement Living and Home Ownership services. This forum allows customers the opportunity to discuss their experiences and pass on their feedback. Regional forums will be held in your area and will usually be two hours long.
The Regional Forums available are:
East: Bradford, Barnsley, Rotherham, Sheffield, North East Derbyshire, Derbyshire Dales, High Peak
Barnsley(Penistone) - Thursday 12 April, 10.30-12.30pm, St John’s Community Centre, Church Street, Penistone, Sheffield S36 6AR
Buxton - Wednesday 11 July, 3pm - 5pm, Chatsworth Lodge, Carlisle Road, Buxton, Derbyshire SK17 6XX
Rotherham - Tuesday 13 November, 10.30am - 12.30pm, The Woodlands Club, Doncaster Road, Rotherham, Yorkshire S65 1NN
Central: Stockport, Manchester, Tameside
Stockport - Saturday 26 May, 11am - 1pm, Runnymede Court, Edgeley, Stockport SK3 9RU
Stockport - Tuesday 2 October, 2pm - 4pm, Runnymede Court, Edgeley, Stockport SK3 9RU
Manchester - Saturday 4 August, 10am - 1pm - Various sites -
10am - Pendeen Close, Wythenshawe, M22 0PD
11am - Foxlair Court, Wythenshawe, M22 9RJ
12pm - Orkney Close, Wythenshawe, M23 2AT
1pm - Pine Court, Didsbury, Manchester M20 6UU
West: Trafford, Sefton, Cheshire East & West, Shropshire, the Wirral, Bolton
Southport - Thursday 21 June, 10am – 12pm, Emmanuel Church, Cambridge Road, Southport PR9 9PR
This is made up of customers who would like to be engaged with us but aren't able to join us for any meetings. They chose to take part in surveys, mystery shopping and looking at documents on behalf of Equity - whilst feeding back their thoughts.
If you would like to attend any of these forum dates, please contact Jo Hampshire, our Customer Engagement Specialist on: email@example.com or by phone on 0161 486 7659