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These are our current information materials available for downloading, including Tenant Handbook, Leaseholder Handbook, Policies and Procedures and printed literature.
If you were looking for anything else on this page and it is currently not available to you, please email us via the contacts page. We will answer your query as soon as possible and if appropriate, update this page.
How to Get to Us - Directions
File format:  Acrobat
| File size: 973k | July 8 2007
Tenants Handbook
File format: Acrobat
| File size: 2107k | May 14 2006
Leaseholders Handbook
File format: Acrobat
| File size: 1183k | May 14 2006
Accommodation For Older People Leaflet
File format: Acrobat
| File size: 231k | June 1 2006
Buying A Leasehold Property
File format:  Microsoft Word
| File size: 359k | June 2 2006
Equality and Diversity Policy - Large Print
A Word document of Equity's Equality and Diversity Policy with main text in 18pnt font size.
File format: Microsoft Word
| File size: 261k | December 10 2007
Qualifying Criteria For Buying New Or Re-Sale Properties
Explains the qualifying criteria for those wishing to buy new or re-sale properties through shared ownership.
File format: Microsoft Word
| File size: 271k | June 20 2006
Complaints Leaflet
File format: Acrobat
| File size: 169k | June 1 2006
Equality and Diversity Leaflet
File format: Acrobat
| File size: 640k | May 30 2006
Corporate Brochure
File format: Acrobat
| File size: 1011k | June 1 2006
Frequently Asked Questions - Shared Ownership
File format: Acrobat
| File size: 233k | June 6 2006
Allocations and Lettings Policy
File format: Microsoft Word
| File size: 271k | June 22 2006
Corporate Debt and Income Collection Policy
File format: Microsoft Word
| File size: 266k | June 22 2006
Current Tenants Arrears Procedure
File format: Microsoft Word
| File size: 66k | June 22 2006
Equality and Diversity Policy
File format: Microsoft Word
| File size: 266k | June 22 2006
Harassment Policy
File format: Microsoft Word
| File size: 282k | June 22 2006
Mobility Scooters
File format: Microsoft Word
| File size: 271k | June 22 2006
Qualifying Criteria 20.06.06
File format: Microsoft Word
| File size: 271k | June 22 2006
R M Procedures
File format: Microsoft Word
| File size: 96k | June 22 2006
Resident Involvement Policy
File format: Microsoft Word
| File size: 274k | June 22 2006
Service Standards
File format: Microsoft Word
| File size: 274k | June 22 2006
Anti Social Behaviour Policy and Procedure
File format: Microsoft Word
| File size: 288k | June 22 2006
Contents Insurance for Tenants and Leaseholders
Information on our new Contents Insurance Scheme, SIMPLE, that has been created for our tenants and residents on behalf of Equity Housing Group by Royal & SunAlliance.
For more information call freephone 0800 733233 and speak to our customer services officers.
File format: Acrobat
| File size: 110k | January 4 2007
BUYING A LEASEHOLD HOME 02.06.06
File format: Microsoft Word
| File size: 359k | June 23 2006
Repairs and Maintenance Policy and Procedure
File format: Microsoft Word
| File size: 29k | March 13 2009
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